Privacy Policy

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This privacy policy (hereinafter referred to as "the Privacy Policy") is regarding the use and protection of any personal information provided to Pittie Consumer Private Limited ("Pittie Consumer" / "We" / "Us" with its grammatical variations) by you through the Pittie Consumer website ("Website").

By visiting the Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

This Privacy Policy applies to the personal data collected by Pittie Consumer in connection with the services and products we offer. Pittie Consumer includes all consumer brands and divisions directly or indirectly owned, controlled by, or affiliated with Pittie Consumer.

Information Collection

To access or use certain features of the Website, you may be required to provide personal information such as your name, email address, phone number, and shipping/billing address. Pittie Consumer respects your privacy and is committed to protecting it.

Children under the age of 18 are encouraged to use the Website only under the supervision and with the consent of their parent or legal guardian.

While you may browse the Website without telling us who you are, once you provide us with personal information, you are no longer anonymous to us. You always have the option to not provide information by choosing not to use a particular service, feature, or product on the Website.

Technical Data and No Cookies Policy

Our servers may automatically collect limited technical information about your internet connection when you visit the Website, including your IP address, browser type, and time of access. However, our website does not use cookies, trackers, or analytics technologies, and we do not engage in behavioural targeting or profiling.

This data does not identify you personally and is collected solely to ensure Website functionality, enhance security, and prevent misuse. It is not used to identify individuals personally.

No Use of Cookies or Trackers

We do not use cookies, trackers, pixels, or analytics tools on our Website. Your browsing activity is not monitored, stored, or profiled for advertising or behavioural analysis purposes. We respect your right to digital privacy and adhere to a strict no-tracking policy.

Use of Information

We may collect and use your information for the following purposes:

  • To fulfill your product purchases and process payments. (where applicable)
  • To provide order confirmations, shipment tracking, or support communications. (where applicable)
  • To respond to inquiries or feedback submitted via our contact or support forms.
  • To offer promotions or marketing content if you opt in to receive them.
  • To comply with legal obligations and respond to valid legal requests.

Surveys, Promotions, or Contests

From time to time, we may conduct customer surveys or offer promotional contests. You may be asked for contact and demographic details (e.g. name, email, age, city, etc.). Contact data may be used to notify contest winners. You will always be provided the option to opt out of such promotional messages.

Information Sharing

We may share your personal information only in the following limited situations:

  • With authorized third-party service providers (e.g. delivery partners, payment gateways) solely for the purpose of fulfilling your order or service request;
  • With legal or regulatory bodies where disclosure is required by law;
  • With Pittie Consumer group companies or affiliates operating under strict data protection and confidentiality controls.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security Measures and Retention

Pittie Consumer takes reasonable technical and organizational measures to protect your personal information. This includes use of secure servers, SSL encryption, access controls, and regular audits and controlled access protocols. While we make every reasonable effort to protect your data, we cannot guarantee absolute security due to the nature of the internet. Pittie Consumer will not be liable for breaches caused by circumstances beyond our control.

We retain your personal data only for as long as it is necessary to fulfill the purposes it was collected for or as required by law. This may include maintaining transaction records, service history, or customer rewards programs. Once data is no longer needed, it is securely deleted or anonymized.

Policy Changes

Pittie Consumer reserves the right to update, change, or modify this Privacy Policy at any time without prior notice. The updated policy shall take effect from the date of publication on the Website.

Contact Information

If you have any questions, clarifications, or concerns about this Privacy Policy, or wish to raise a complaint, please contact us:

Legal & Compliance Department

Pittie Consumer Private Limited

Bldg No. RB, 230/4, Ratan Logistics & Industrial Hub,

Behind Indian Oil Petrol Pump, Village Amane,

Kalyan-Padgha Road, Bhiwandi, Thane – 421302, Maharashtra, India

Phone: +91 8108110071

Email: customercare@pittiegroup.com